irislines web design
irislines web design

Internal Service Error — can’t save certain Joomla! article

This turned out to be a mod_security issue because the article in question included the word “update”.   

Troubleshooting:   create and save a new article.  Fine.  

Copy and paste html from “guilty” article —  Internal Service Error message.

Copy and paste 1/2 of the html —  Internal Service Error Message.

Copy and paste the OTHER 1/2 of the html — Fine!

Add bit by bit until the Error raised it’s ugly head again —

Examine that bit  and change word “update”  to “up-date” — Fine!

I remember this from A LONG TIME AGO – where the guilty word was “select”.

I’ve asked by hosting provider to help — will post again about the procedure to whitelist certain words.

 

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IrisLines LLC
101 Washington Street
Brattleboro, VT 05301

802 257 7391

info@irislines.com