Internal Service Error — can’t save certain Joomla! article

Written by barb on April 11, 2013. Posted in Blog

This turned out to be a mod_security issue because the article in question included the word “update”.

Troubleshooting: create and save a new article. Fine.

Copy and paste html from “guilty” article — Internal Service Error message.

Copy and paste 1/2 of the html — Internal Service Error Message.

Copy and paste the OTHER 1/2 of the html — Fine!

Add bit by bit until the Error raised it’s ugly head again —

Examine that bit and change word “update” to “up-date” — Fine!

I remember this from A LONG TIME AGO – where the guilty word was “select”.

I’ve asked by hosting provider to help — will post again about the procedure to whitelist certain words.